Privacy Policy
Effective date: April 13, 2026
This Privacy Policy explains how Atelier Miroir collects, uses, stores, and protects personal information when you browse our website, join a membership plan, contact support, or complete a purchase.
1. Information We Collect
We may collect information you provide directly, including your name, email address, phone number, billing details, and any support messages you send to us. We may also collect limited technical data such as IP address, device information, browser type, and general usage analytics.
2. How We Use Information
We use collected information to:
- Create and manage your membership access
- Process payments and send receipts or onboarding messages
- Respond to support requests and account questions
- Improve site performance, content delivery, and customer service
- Send optional promotional communications when you have consented
3. Payments and Third Parties
Payments are processed through third-party providers such as Stripe. Atelier Miroir does not intentionally store full card numbers on its own servers. We may share limited information with service providers that help us operate the website, deliver digital products, process payments, prevent fraud, or comply with legal obligations.
4. Data Retention
We keep personal information only for as long as reasonably necessary to provide the service, maintain records, resolve disputes, satisfy legal or accounting obligations, and protect the integrity of the platform.
5. Your Choices and Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict certain uses of your personal information. You may also opt out of marketing messages at any time by following the unsubscribe instructions in those messages or by contacting us directly.
6. Contact
If you have privacy questions or would like to request an update related to your data, contact us at [email protected].
Mailing address: 1250 Market Street, Suite 420, San Francisco, CA 94103, USA